By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service:

General

Subject to stock availability. While we strive to maintain accurate stock counts, discrepancies may occur. In such cases, we will fulfill available products and offer options for backordered items.

Shipping Costs:

Shipping costs are pre-calculated during checkout and will be the final price for shipping.

Delivery Terms:

• Delivery Time: Orders will be delivered within 3-14 business days within India, with variations depending on location accessibility.
• Dispatch Time: Orders are processed and shipped within 1-3 days of receipt, excluding national holidays.
• Change of Delivery Address: Address changes can be accommodated before dispatch.
• Items Out of Stock: In-stock items will be dispatched immediately, with backordered items shipped separately upon availability.
• Delivery Time Exceeded:Contact us if delivery exceeds the estimated timeframe for investigation.

Tracking Notifications:

Customers will receive a tracking link upon dispatch to monitor shipment progress.

Parcels Damaged in Transit:

• If parcel is damaged, reject it if possible and contact customer service.
• For deliveries received without presence, contact customer service.

Cancellations:

Cancellations accepted before dispatch; refer to refund policy if order has been dispatched.

Insurance:

Parcels are insured for loss and damage up to courier-stated value.

• Process for Parcel Damaged in Transit:Refund or replacement processed post-courier investigation.
• Process for Parcel Lost in Transit:Refund or replacement processed post-courier investigation into lost parcel.

Customer Service:

For all customer service inquiries or assistance, please reach out to our dedicated customer service team. You can contact them via email at support@gogoshopper.in or contact number +91 7046115547